Service system

ThyssenKrupp Elevator is committed to your best and reliable service, we have:

Highly-trained technicians
ThyssenKrupp Elevator technicians get the best training in the business. Our training specialists provide regular training seminars at our technical support centers. They also go "on the road" to our maintenance technicians with an ongoing training program. This comprehensive training program turns out the sharpest, most well-informed technicians in the industry.

Dedicated professionals

	Dedicated maintenance teams
	Our dedicated maintenance team is on hand, 24 hours a day, 365 days a year, to deliver local care and professional support you deserve. Each team is assigned particular installations which helps us to gain a better understanding of your equipment and allows you to become more familiar with our service team.
	Key account manager
	You will have a dedicated Account Manager who will ensure that all our service promises are kept. They are fully trained to offer you business solutions that match your individual needs.

User-friendly contracts
ThyssenKrupp Elevator contract is as user-friendly as the service it provides. At ThyssenKrupp Elevator, we've taken steps to create a service agreement that's both easy to read and easy to understand.

Quality assurance

	Scheduled service
	We examine, lubricate and adjust equipment; we repair or replace worn parts; we regularly carry out Quality Visit inspections.